POPCS App for Staff

Step 1

Select Allow notifications

Step 2

When the pop-up window opens, tap Allow

Select the school mailing lists you'd like to receive notifications for, and then click Subscribe.

 When you subscribe to a mailing list, you will receive a notification when newsletters/emails are sent, and you will be able to read those newsletters/emails on your device.

Step 1

Toggle Chat Notifications On or Off

Step 2

When Chat Notifications are turned on, you can choose when to allow notifications...Always, Every day, Weekdays, or set your own Custom schedule.

Step 3

If you choose Every day, Weekdays, or a Custom schedule, set the hours that you would like to receive notifications.  You will only receive notifications during the hours you select.  Messages sent through Chats will still be received during "off" hours, but notifications will not be sent.

Step 1

Once you are logged in to the mobile app, find the Chats icon in the bottom toolbar.  Click to open and start chatting!

Step 2--Tour the chat home screen

The chat home screen is where it all begins!

• Chat rooms:  The chat rooms you have been assigned to are in the top half of the screen.
• Direct Messages are in the bottom half.

Now you can start chatting!

Step 3--Check the settings of your chat rooms

• Click to open a chat room
• When the chat room opens, click on the chat room name at the top of the screen to open up chat room settings.
• Settings:
  • Mute: Toggle off to mute a chat room so that you won't receive notifications whenever there are unread messages.
  • Posting permissions: Who would you like to be able to post in this chat room? Select Everyone or School moderators only. 
  • Share using QR code: Access the QR code you can provide to parents so that they can quickly and easily join a chat room. Learn more in the section, "Invite parents to join a chat room." 
• In this conversation:
  • View any Pinned messages in this section. 
• Members:
  • Scroll to browse all members and add members to this section.

Privacy & Security

We want to assure you that privacy and security is a top priority.  We strive to maintain a safe chat environment for productive engagement between users and POPCS staff.

Please do not transmit any medical or protected health information through the chat.  Should you need to send sensitive documents, please send via secure email.

How to report inappropriate communication

As you are reading chat messages or direct messages, report communication that is offensive or troublesome. Here's how to report communication:

• Hold down on a piece of communication until the quick menu appears.
• Click Report.
• Select the reason why you are reporting this communication. POPCS administrators will take immediate action on reported messages.

How content moderation works

Our moderation system includes proactive measures to ensure appropriate interactions:

• Active Monitoring: Continuous oversight by school administrators.
• Flagging and Blocking: We utilize filters and blocklists to manage different types of content in the form of text, images, and videos.
  • Flagging for Review: Text, images, and videos flagged by our AI model for toxicity, threats, or inappropriate language are reviewed by administrators.
  • Immediate Blocking: Messages containing profanity are blocked before sending, with the sender notified of the violation.

Which content is flagged and/or blocked

Content subject to review or immediate blocking includes:

• Spam and promotions: Repetitive or promotional content not aligned with educational objectives.
• Personal information: Attempts to direct conversations away from the platform by sharing sensitive information.
• Toxicity and threats: Messages containing threats, insults, or attacks based on identity or protected characteristics.
• Obscenity and explicit content: Including sexually explicit material or vulgar language.

What and who can get blocked

POPCS Chat employs extensive measures to maintain appropriateness:

• Blocked words: A comprehensive list of 10,000 prohibited words managed by AI to prevent their use.
• Blocked users: Users engaging in inappropriate behavior repeatedly will be temporarily blocked or permanently restricted from using the platform.

Step 1

Select Directory on the bottom of the screen

Step 2

Search for Faculty & Staff, Coaches, Parents, or Students.

Note:  You must be logged in to see Parent and Student information.

Step 1

Select More from the bottom navagation

Step 2

In this section of the app, you will find several helpful links including links to:

• Parent Place & Faculty & Staff Portal links...you can login to either using the same credentials as the POPCS app
• Forms...Attendance, Athletics, Clinic
• Sign Up & Register...Enrichment Activities, Volunteer, EVO, Eagle Dads
• School Resources...Calendars, Uniforms, Drop off & Pick Up Procedures
• Important Links...FACTS, Canvas
• Athletics...Schedules, Tickets
• Shop for POP
• School Store
• Social Media

Note:  You must be logged in to see some features.